EMPLOYEE SUPPORT MECHANISMS AND ORGANIZATIONAL RESILIENCE IN HOSPITALS

Authors

  • Jemima Ngode Zetech University
  • Professor Peter B. Kibas Zetech University
  • Dr. Njoki Chege Zetech University

Abstract

Purpose of the Study: The purpose of this study was to examine the role of employee support mechanisms in enhancing organizational resilience within hospital settings.

Statement of the Problem: Hospitals face severe staff, emotional, and financial pressures that threaten employee well-being and stability. Evidence on how combined support mechanisms build resilience in low-resource settings remains limited and fragmented.

Methodology: The study adopted a desktop review methodology. Relevant literature was systematically reviewed from academic journals, institutional reports, and documented case studies to evaluate the effectiveness of health and wellness services, mental health support, and financial well-being initiatives in enhancing employee and organizational resilience in hospital settings.

Findings: The findings indicate that health and wellness services, mental health support, and financial well-being initiatives play a significant role in strengthening employee resilience and supporting institutional stability. Nonetheless, the reviewed literature remains disjointed, with most studies focusing on isolated mechanisms rather than integrated approaches. There is also a notable absence of longitudinal and intervention-based studies, especially within resource-constrained hospital environments.

Conclusion: The study concludes that employee support mechanisms are essential components of organizational resilience in hospitals.

Recommendations: The study recommends institutionalizing integrated employee support programs and advancing longitudinal, intervention-based research to strengthen long-term resilience in resource-constrained healthcare settings.

Keywords: Employee support mechanisms, organizational resilience, health and wellness services, mental health support, financial well-being initiatives

Author Biographies

  • Jemima Ngode, Zetech University

    School of Business and Economics, Zetech University

  • Professor Peter B. Kibas, Zetech University

    School of Business and Economics, Zetech University

  • Dr. Njoki Chege, Zetech University

    School of Business and Economics, Zetech University

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Published

2026-01-15

Issue

Vol. 8 No. 1 (2026)

Section

Articles

How to Cite

Ngode, J., B. Kibas, P., & Chege, N. (2026). EMPLOYEE SUPPORT MECHANISMS AND ORGANIZATIONAL RESILIENCE IN HOSPITALS. African Journal of Emerging Issues, 8(1), 145-164. https://ajoeijournal.org/sys/index.php/ajoei/article/view/1051

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