ROLE OF CAPACITY BUILDING IN ENHANCING WATER SERVICE DELIVERY: A CASE STUDY OF MANDERA COUNTY, KENYA
Abstract
Purpose of Study: The study was conducted with the aim of evaluating the role of capacity building in enhancing the provision of water services in Mandera County.
Problem Statement: The Kenya National Water Policy 2021 was developed with the aim of ensuring sustainable water resource management and equitable access to clean water across the country. However, there exists gaps in its implementation especially in Mandera County, where water scarcity continues to be a severe and ongoing challenge.
Methodology: The study was informed by pragmatism philosophy and employing a descriptive survey research design. The target population comprised 535 participants drawn from various key stakeholders in Mandera County. The researcher used Slovin’s formula to obtain a sample size of 229 respondents.
Result: Analysis yielded a coefficient of determination (R²) of 0.428, indicating that 42.8% of the variation in the provision of water services in Mandera County is explained by capacity building. The ANOVA results revealed that the overall model was statistically significant (p = 0.000<0.05). Regression coefficient results indicated that capacity building has a positive but statistically insignificant effect on the provision of water services in Mandera County (β = 0.414, p = 0.078 > 0.05).
Recommendation: Water sector development partners, NGOs, and the Mandera County Public Service Board should work together to reform and scale up capacity-building programs across the water sector workforce.
Keywords: Capacity Building, Water Service Delivery, Water Management, Service Enhancement, Mandera County
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