1.
Otiso KN. IMPACT OF NETWORK QUALITY ON CUSTOMER RETENTION; CASE STUDY OF SELECTED UNIVERSITIES IN KENYA, A CUSTOMER RELATIONSHIP MANAGEMENT APPROACH. AJOEI [Internet]. 2024 Nov. 13 [cited 2025 Jul. 27];6(20):41-50. Available from: https://ajoeijournal.org/sys/index.php/ajoei/article/view/719