CRISIS RESPONSE STRATEGIES AND ORGANISATIONAL RESILIENCE: EMPIRICAL EVIDENCE FROM HOSPITALITY AND TOURISM ORGANISATIONS IN NAIROBI CITY COUNTY, KENYA. African Journal of Emerging Issues, [S. l.], v. 7, n. 27, p. 155–169, 2025. Disponível em: https://ajoeijournal.org/sys/index.php/ajoei/article/view/1039. Acesso em: 15 may. 2026.